CrowdStrike announced the general availability of Charlotte
AI Detection Triage, a major breakthrough in agentic AI-driven security
operations. Operating with customer-defined bounded autonomy, Charlotte AI
triages security detections with over 98% accuracy, eliminating more than 40
hours of manual work per week on average to scale SOC operations and accelerate
response times to the most critical threats.
Developed in close collaboration with CrowdStrike Falcon Complete Next-Gen MDR - the gold standard in managed detection and response - Charlotte
AI is trained on millions of real-world triage decisions and combines the power
of AI with the precision of human expertise to deliver expert-level SOC triage
at machine speed. This agentic AI innovation capitalizes on CrowdStrike's
unique cybersecurity data advantage coupled with the power of the Falcon
platform, yielding a closed-loop feedback process of constantly improving
security outcomes.
Adversaries are weaponizing AI to launch
attacks faster than ever, overwhelming security teams with floods of alerts.
With breakout times shrinking
to minutes, defenders can't afford to waste time sorting through false
positives. Charlotte AI Detection Triage eliminates this burden by autonomously
analyzing, prioritizing and summarizing detections with superior accuracy,
instantly distinguishing true positives from false positives so analysts can
focus on real threats. Unlike generic AI models trained on broad repositories,
Charlotte AI is built on CrowdStrike's proprietary data set - years of curated
Falcon Complete triage decisions - delivering highly accurate detections based
on real adversary tradecraft. Built with embedded guardrails, Charlotte AI
Detection Triage operates within a model of bounded autonomy, ensuring security
teams maintain full oversight of AI-driven decisions. Security teams can define
when and how AI-driven and automated actions occur - from triage to final
response.
Transform SOC Operations with
AI-Powered Precision
Charlotte AI Detection Triage supercharges
SOC teams with speed, accuracy and control - freeing analysts from repetitive
tasks, improving operational efficiency and delivering trusted AI-powered
security. Charlotte AI Detection Triage revolutionizes SOC operations by:
- Eliminating
Manual Work and Analyst Fatigue: With over 98% accuracy, Charlotte AI
responsibly triages detections autonomously, filtering out false positives
and closing low-risk alerts - eliminating more than 40 hours of grunt work
per week on average. By rapidly identifying high-priority threats, security
analysts can focus on the critical threats that matter most.
- Accelerating
Incident Response and SOC Efficiency: Charlotte AI seamlessly
integrates with CrowdStrike Falcon Fusion, automating detection
triage and response workflows to reduce mean time to respond (MTTR),
ensuring analysts focus on high-fidelity detections.
- Proving
Responsible AI Adoption with Built-in Control: Charlotte AI
operates with customer-defined bounded autonomy, enforcing defined
guardrails that give security teams full oversight of AI-driven decisions.
Organizations can control when and how automated actions occur, keeping
AI-driven automation trusted, accountable and under human agency.
"Charlotte AI Detection Triage represents
the next leap forward in agentic AI innovation, uniting the power of AI and the
precision of human expertise to define tomorrow's SOC," said Elia Zaitsev,
chief technology officer, CrowdStrike. "As attacks grow more sophisticated and
faster, security teams need AI-driven solutions that deliver measurable
operational impact. Charlotte AI enables defenders to move faster with greater
accuracy - while ensuring SOC teams maintain full control. This is the future
of AI in cybersecurity - one that accelerates response, enhances productivity
and helps organizations stay ahead of evolving threats."