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XM Cyber 2024 Predictions: 2024 - The Year of AI Implications

vmblog-predictions-2024 

Industry executives and experts share their predictions for 2024.  Read them in this 16th annual VMblog.com series exclusive.

2024 - The Year of AI Implications

By Mike Heredia, Vice President EMEA, XM Cyber

The past year has been the year of AI implementation. With ChatGPT capturing the imagination of the world, it became a race for organizations to find ways to implement AI into their workflows for fear of being left behind. In 2024, we will see the implications of this mass adoption, both the good and the bad. I want to take a look at three in particular:

  • Continuous AI red teaming. We already know that AI has lowered the bar for entry from an attacker's standpoint. It allows malicious actors to be far more efficient in their phishing attacks as it automates gathering and writing the information - but AI's ability to think like an attacker can also be a benefit for defenders. In 2024, we will see AI really emerge in its ability to look at organizations from an attacker's point of view. Once it understands an organization's attack surface, it will be able to run a continuous attack simulation and generate what that company needs to do to protect itself, in real time. This should help shorten the period of time that new attack methods are effective for, and alert organizations if their security tools are not configured properly.
  • The hijacking of AI chatbots. With mass and rushed adoption comes vulnerabilities, and while organizations may not be too worried about what a hacker could do with a lowly AI chatbot, there is plenty of reason for concern. Many organizations have embedded chatbots into key operational processes with the goal of streamlining interfaces for customers and internal users alike. While this can be a handy tool for answering questions, if hijacked, it could also be used to give incorrect instructions, breaking systems or causing customers to share personal details, thinking they are communicating with a legitimate representative of the company. This could allow scammers to steal credit card information, passwords, or other sensitive information.
  • Improved efficiency. Cybersecurity is often a game of resources. Large financial institutions, for instance, regularly field cybersecurity teams of over one thousand people. This influences how they approach cybersecurity, making large organizations very compliance-focused and with lots of siloed processes that rely on humans to do the mundane, and lack context of other risk factors. This approach has inevitably trickled down to smaller organizations who don't have the personnel to support a system of box checking for compliance purposes or for cyber insurance In 2024 however, this approach will become an even more complex challenge for organizations of every size. With the current geopolitical situation, we are seeing far more nation state attacks and hacktivism taking place - where the goal isn't necessarily collecting money in a cyber ransom. Efficiency will become the word for cyber practitioners, and this will mean leveraging AI to improve efficiency by identifying what issues will make the biggest impact when fixed - allowing organizations to better focus their time and energy.

AI has undoubtedly changed the game, but we are just now seeing the tip of the iceberg. After capturing the imagination of our culture in 2023 and nearly every business adopting it, it will almost certainly be near center stage again in 2024, where we will be focused on the implication of how we have chosen to use it.

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ABOUT THE AUTHOR

Mike-Heredia 

Helping organizations improve security, risk, and compliance operational processes for the past 20 years. Mike Heredia is passionate about improving Cyber Resilience and aligning the security strategy to key business initiatives as a secure enabler.

Published Monday, January 15, 2024 7:37 AM by David Marshall
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