Ask
people to name the most secure types of businesses they can think of, and
you'll probably notice banks are often mentioned. After all, they feature
numerous precautions put in place to protect workers, customers and the
all-important money.
With
that in mind, you may surprise yourself to learn a statistic unveiled within the
2017 Online Trust Audit and Honor Roll published by the Online Trust Alliance: 65 percent of banks got failing grades
in one or more areas related to digital security. Keep reading to learn more about what that
discouraging statistic means for the banking sector.
This
is the ninth year the Online Trust Alliance (OTA) has completed this research.
The OTA strives to make improvements in online trustworthiness, facilitate a
greater amount of empowered users and promote best practices related to
privacy, security and data storage.
How Are Participating
Organizations Ranked?
For
its report, the OTA looks at numerous categories of websites. Besides banks,
there are assessments of internet service providers, online retailers, news
sites and more. Any particular organization can earn up to 100 baseline points
depending on its performance in the areas of website security, consumer protection
and privacy. If the OTA determines a company is following up-and-coming best
practices, it can earn bonus points. On the contrary, it may rack up penalty
points if there is evidence of security breaches, legal issues or other things compromising
overall integrity.
The
scoring criteria got stricter this year compared to previous versions of the
report. In the past, organizations only had to receive a minimum score of 55
points in the three core areas mentioned above, but in 2017, the OTA decided
not to consider companies that did not manage to earn at least 60 points.
Bonus
points can make up as much as 20 percent of an organization's baseline, and
there are also opportunities to qualify for the honor roll if a company gets an
overall score of at least 80 percent and does not have any failures in the
baseline categories.
Specific Causes of
Failures
Reviewing
the overall data related to failures indicates the most shortcomings were found
in the area of consumer protection. For example, something as seemingly simple
as having multiple data
repositories
could lead to a failure if numerous naming conventions were used for IT-related
assets, leading to a less transparent organization, making it harder to track
data. This is true for all kinds of organizations, not just banks.
However,
banks as a whole struggled regarding privacy policies. Many reportedly used a
standardized privacy disclosure form that did not address all the areas
examined in the OTA's audit.
The
report also found the top banks in the United States had the highest overall
rate of data loss and breaches. That was one of the main reasons why many
banking institutions scored so poorly, and there were no banks represented
within the report's top 50 overall organizations.
Some Industry Bodies Challenge
These, And Other, Statistics
You
may feel these statistics are cause for alarm. However, some individuals within
the banking industry, such as Doug Johnson from the American Banker's
Association, are dubious about the results.
When speaking to NBC
News,
Johnson said he thought the OTA's statistics about data breaches at banks were
too high and the actual figures were lower. However, he admitted reports like
the one issued by the OTA are helpful for pinpointing where banks need to make
improvements.
The
assertion made by Johnson may shed light on a primary reason why over two dozen
U.S.-based companies, including some of the major names in banking like Goldman
Sachs and Morgan Stanley, recently collaborated
to come up with
a set of shared principles. The ideals
could lead to a greater understanding about rankings achieved within certain
reports about data security.
The
effort could also make it easier for poorly scoring companies to challenge
their ratings if necessary. Complaints have arisen that some of the entities
that conduct these investigations and publish relevant reports are not
transparent enough about their scoring methods.
In
conclusion, it's important to realize that the news was not all bad for the
banking sector regarding the above report. Specifically, 27 percent of banks received honor
roll-worthy rankings.
If
you are looking for a new place to bank and are concerned about security and
privacy, it may be worthwhile to seek out one of those that ranked the best.
Alternatively, at least determine what your current bank is doing to keep you
and its data protected.
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About the Author
Kayla Matthews is a tech-loving blogger who writes and edits ProductivityBytes.com. Follow her on Twitter to read all of her latest posts!